Have a question for us? You can send an e-mail to webmaster@TheClassicalStation.org. But before you do, you might want to check our list of Frequently Asked Questions for the answer you seek.
Music Questions
I want to comment on a musical selection. Whom do I contact?
If you have a suggestion for our music director, you may send an e-mail to music@TheClassicalStation.org.
What was that music I heard this morning?
Good news! You can look up our playlists online! We offer a searchable database of daily playlists for you to browse through, going back to December 19, 2019. Older playlists can be found on our Compact Playlists page, organized in a calendar format.
What’s the music in the “Sleepers, Awake” and “Music in the Night” themes?
The “Sleepers, Awake!” theme is taken from Johann Sebastian Bach’s “Sleepers, Awake!” portion of his Cantata 140. The music you hear behind the “Music in the Night” intro is Massenet’s “Méditation” from Thaïs (from the CD French Connections, Virgo 61109; English Chamber Orchestra led by Paul Tortelier).
Listening Questions
How can I hear WCPE on the Internet?
WCPE streams our audio over the Internet in four different formats: AAC, Windows Media, MP3, and Ogg Vorbis.
We stream AAC in both 48kbps and 128kbps. We use the lower bit rate in our mobile app for robustness, while the higher bit rate delivers better sound on desktop players.
How can I get my cable company to provide WCPE on their channel lineup?
WCPE provides its signal free to any cable company across the country. Contact your local cable company to request the addition of WCPE; tell your cable operator that they can contact WCPE to learn how to add us to their channel lineup. They can call us at 800-556-5178, or, they may contact our Engineering department by e-mail at engineering@TheClassicalStation.org.
Station Questions
Are you really listener-supported? I hear the announcers read ads on the station.
WCPE is indeed listener-supported. The brief 15-second announcements you hear are designed to thank WCPE listeners who support the station. Some listeners merely want to be thanked by name, while other WCPE patron-listeners happen to be business owners who request their announcement to be associated with their business to promote a sense of goodwill for their profession. If you’ve been to a symphony or other musical concert, you’ll notice the printed program for the concert includes a list of individual and business patrons. The on-air thank-you is a similar concept. It is not intended in any way to sell a product for any business.
Where are you located?
The WCPE studios are located in Wake Forest, North Carolina, just north of Raleigh.
Membership Questions
I’ve moved and need to give you my new address.
Contact our membership director with your new information.
I still haven’t received my thank-you gift from the pledge drive!
We strive to deliver your thank-you gift as promptly as possible, but it sometimes takes a couple of months for our volunteers to complete the huge job of mailing out thousands of these gifts. You may contact our Thank You Gifts coordinator if you think your thank-you gift has been lost in the mail.